Hospitality Industry

Asset Tracking & Security Challenges in the Hospitality Industry

Today’s business and leisure travellers have a seemingly limitless choice of venues from hotels, motels and resorts to bed & breakfasts and serviced apartments, as well as the increasingly popular air bnb. Never has customer experience been so important as a competitive differentiator. The best way to ensure your guests have a great stay is to streamline your key operations and ensure that they have easy access to all the resources and amenities they require, at all times.

With numerous departments including administration, accounting, housekeeping, engineering, grounds, dining and leisure activities, gym, spa and conference centres all having access to their own and often one another’s assets, the logistics of tracking, monitoring and recovering Hospitality assets can be very complex. Risk of damage, theft and loss is also high and can be extremely costly if you don’t take preventative measures. Ensuring asset longevity and empowering staff to be responsible and accountable for the equipment they use, is key to saving time and money and ensuring great customer experience. Hospitality businesses using innovative technology to gain accurate and timely data to improve the performance of their assets are securing long-term customer loyalty and taking the lead in the market place. Smarter Technologies Groups Orion Data Network asset tracking, security and recovery system for the Hospitality industry is the most efficient, cost-effective, and comprehensive solution available.

What is the Orion Data Network?

Smarter Technologies Group’s unique Orion technology, consists of state of the art gateways and tags, to provide Hospitality businesses with 24/7 visibility of all your supply chain assets, key personnel and suppliers, to assist with auditing, health & safety awareness and the security and protection of individual workers. It also enables you to optimise the management and security of essential processes and operations such as cold storage, fire alarms, sensors, door lock systems and CCTV security cameras. The result is smoother internal and external operations and a heightened customer experience that promotes loyalty and return visits.

The Orion Gateway operates on a low-frequency radio signal and plugs into an ethernet port to control your key access points. You can monitor assets at even the most remote indoor and outdoor areas of your Hospitality business with Orion’s long-range monitoring from 500m to 10km radius of each Gateway. We deploy GPS tags for real time tracking of your equipment, art work, vehicles and staff; non-GPS tags for tamper alerts to prevent damage and theft; and switch tags for your Hotel smoke detectors and fire systems. Orion’s special directional antennae give you unprecedented targeted localisation. The system has unlimited scalability so you can gain visibility over just one room, one venue or a whole global chain of Hotels. The Orion Data Network sends instant alerts and multi-format reports by email, text or pager so you can see your assets no matter where you are, on site or from anywhere in the world.